Course Description
This Leading Excellence in Customer Service programme by TalentEx corporate training equips professionals with advanced skills to deliver outstanding customer experiences. Participants will learn service excellence frameworks, communication techniques, and practical strategies to manage expectations, handle challenges, and build long-term customer relationships that drive loyalty and organisational success.
Expected Outcomes for the Organisation
✔ Enhanced customer satisfaction and service quality
✔ Improved handling of customer interactions and complaints
✔ Stronger communication and relationship-building skills
✔ Increased customer loyalty and retention
✔ Consistent delivery of service excellence standard
Course Details
- Duration: 3 Days (April 28–30, 2026)
- Per-Day Charge: AED 1,800 per participant
- Discount Offer: 15% discount for group and early bookings
For more course detials feel free to Contact Us