I gained valuable skills in addressing customer needs and handling complaints effectively. The role-playing scenarios brought real-life situations to the table, making the training highly interactive and impactful.

دورة العمليات المؤسسية

كانت الدورة مليئة بالمتعة والأنشطة التطبيقية

Great team building activities hosted by TalentEx. The engagement of teams and collaboration together to compete to win really brings Individuals together

It was very interesting & knowledgeable with good professionals staff providing their experience & knowledge with full dedication & enthusiasm. It was a good learning curve to improve our skills & use them in our work place & daily life.

The session helped us refresh our communication techniques and significantly enhance our ability to retain customers through improved service interaction.

دورة العمليات المؤسسية

أعجبتني الطريقة التي ابتدأنا فيها الدورة وكيف أتعامل مع الاخرين بطريقة احترافية

The training was very useful and insightful. It provided excellent knowledge and helped me improve my communication skills with customers.

دورة العمليات المؤسسية

أعجبتني الأمثلة التطبيقية خلال الدورة، كانت دورة ممتازة

الإتيكيت الوظيفي وأخلاقيات العمل

أعجبتني الأمثلة المقدمة خلال الجلسة وتفاعل للمدرب خلال الدورة

The training helped boost my self-confidence and equipped me with the skills to assist customers more professionally and effectively. 

I liked how the lesson clearly explained the importance of customer service for both the company and the customer.

This training was not just about acquiring skills — it's about developing a mindset. The mindset to listen more, to learn constantly, to take ownership, and to inspire others through your actions

Very interesting and proactive educators, making it exciting for us to learn and refresh our skills.

النشاطات والحركه وسهوله وصول المعلومات من المدرب.

A lot of interactions and interesting delivery means lectures. Full of energy always. Competitive atmosphere which keeps everyone on their toes to perform and try their best in every activity.

Practical exercises with real customer feedback examples. The customer AI interactions, giving feedback on our performance.

The activities were fun, well-organized, and helped us connect better as a team. Everyone enjoyed it, and we left feeling more motivated and united.