Course Description
This CENEX Redesign Customer Experience programme by TalentEx corporate training empowers professionals to reimagine and enhance customer journeys using innovative CX frameworks. Participants will learn how to analyse touchpoints, identify improvement opportunities, and design impactful experiences that increase satisfaction, loyalty, and overall service excellence.
Expected Outcomes for the Organisation
✔ Improved customer journey design and experience consistency
✔ Enhanced ability to identify and resolve service gaps
✔ Stronger customer-centric culture across teams
✔ Increased customer satisfaction and loyalty levels
✔ Better alignment between customer experience and business go
Course Details
- Duration: 3 Days (April 23–25, 2026)
- Per-Day Charge: AED 1,800 per participant
- Discount Offer: 15% discount for group and early bookings
For more course detials feel free to Contact Us