Artificial Intelligence for Business Productivity and Decision Making

Course Methodology

This online webinar adopts a highly engaging and practical learning approach, designed to ensure participants can immediately apply artificial intelligence concepts within their professional roles. The session will combine live demonstrations, real business use cases, guided exercises, and interactive discussions to reinforce learning. Participants will also work through a short practical application, enabling them to explore how AI solutions can be integrated into their own workflows in a structured and effective manner.

Course Objectives

By the end of the webinar, participants will be able to:

• Evaluate and choose appropriate AI tools such as ChatGPT, Gemini, and Microsoft 365 Copilot based on organisational needs, cost considerations, usability, and data governance
• Construct effective prompts to generate precise, relevant, and high quality AI outputs
• Leverage AI tools to streamline routine tasks including communication, documentation, and workflow coordination
• Apply AI capabilities to support data interpretation, reporting, and decision making processes
• Design a basic AI driven solution to address a real workplace challenge

Target Audience

This webinar is suitable for professionals across all organisational levels, from early career employees to senior leadership, who aim to improve efficiency and decision making through artificial intelligence. It is particularly relevant for project managers, HR professionals, marketers, administrators, consultants, entrepreneurs, and digital transformation leaders seeking to incorporate AI into their daily operations.

Target Competencies

• Selection and practical use of AI tools in business environments
• Effective prompt design for improved AI interaction
• Automation of tasks using AI driven solutions
• Data interpretation and visualisation supported by AI
• Understanding ethical considerations and responsible AI practices

Understanding AI and its Applications

This section introduces artificial intelligence in a clear and accessible manner for non technical audiences. Participants will explore the meaning and relevance of AI in today’s workplace, understand its evolution from basic systems to advanced generative models, and examine common misconceptions. The focus will be on positioning AI as a tool that enhances productivity and supports human capability rather than replacing it.

The AI Tool Landscape

Participants will gain an overview of the current AI ecosystem, including key categories such as generative AI for content creation, AI powered communication tools, and solutions for data analysis and workflow automation. The session will highlight leading platforms and provide guidance on selecting the most suitable tools based on practical business requirements, integration capabilities, and data security considerations.

Prompt Engineering

This module focuses on developing the ability to communicate effectively with AI systems. Participants will learn how to structure prompts with clarity and context, refine outputs through iterative interaction, and experiment with different prompting techniques to achieve better results. Practical comparisons across tools will demonstrate how prompt quality directly impacts output accuracy and usefulness.

Enhancing Productivity with AI

The webinar will demonstrate how AI can be used to increase efficiency in everyday tasks. Participants will explore how to draft professional emails, generate summaries, develop ideas for reports and presentations, and manage documentation using AI powered tools. The role of platforms such as Microsoft 365 Copilot in simplifying workflows and reducing manual effort will also be introduced.

AI Powered Workflows, Automation, and Data Analysis

Smart Assistants and Chatbots

Participants will explore the capabilities of modern AI assistants and how they can support communication, idea generation, and problem solving. The session will compare different tools and highlight their strengths in various business scenarios.

Automating Day to Day Tasks

This section focuses on identifying repetitive activities that can be automated using AI. Participants will learn practical approaches to managing emails, scheduling, and routine coordination tasks through simple AI integrations and custom workflows.

AI for Data Analysis and Decision Making

Participants will be introduced to how AI can support data driven decision making. The session will cover generating insights from data, creating visual dashboards, and understanding trends using tools such as Power BI and AI assisted analysis platforms. Real examples will demonstrate how AI can improve forecasting and business planning.

Ethical Considerations and Responsible AI Use

This section addresses the importance of using AI responsibly within organisations. Participants will explore topics such as data privacy, bias in AI outputs, and the need for compliance with relevant regulations. Best practices will be shared to ensure ethical and secure use of AI technologies in professional environments.

Future AI Trends

Participants will gain insight into the future direction of artificial intelligence, including emerging technologies such as multimodal systems and intelligent agents. The discussion will also explore how AI is transforming different industries and the skills professionals need to remain relevant in an evolving digital landscape.

Hands On Project – Applying AI to a Real World Challenge

As part of the webinar, participants will engage in a guided practical activity where they identify a relevant business challenge and explore how AI can be applied to address it. Using tools such as ChatGPT, Gemini, and Microsoft 365 Copilot, participants will develop a simple solution framework, share their approach, and receive feedback. The session will conclude with key reflections on implementation and opportunities for future AI integration.